About Us
Ballena Tour de Bahía S.A. is a company registered with the Ministry of Finance, Costa Rican Tourism Institute (ICT), Municipality of Osa. We are dedicated to the sale of tourist activities and transfers mainly in the canton of Osa and its surroundings.
Our company is made up of a group of certified professionals, including Captains, Tour Guides, Administrative Staff and Webmaster. All specialized in providing the client with the best virtual and physical experience.
We offer tourist and transportation services inside and outside the Marino Ballena, Corcovado and Isla del Caño Biological Reserve National Parks, as well as other nearby places:
–Tourist activities
– All-inclusive packages
– Adventure Packages
We are different in service, our specialty is personalized services, we are always innovating and our professionals are always training for new challenges and types of clients.
Our clients trust us for our certifications, professional security, training, service, insurance support, online support service via WhatsApp and email that are intended to provide the client with the best experience.
We offer solutions within the possibility of the local Osa market, our company is always the solution and not the problem, we always try to ensure that the client is satisfied with their contracted service and makes their dream come true by living a unique experience.
Vision
The vision of Ballena Tour de Bahía S.A. focuses on achieving new innovative services in Costa Rica Tourism, we intend to improve our staff through frequent training and feedback with the client, analyzing the big data of the client’s experience and their needs in the adventure .
Values
Social values: We are committed to preserving the environment, being respectful of wildlife and flora found in our National Parks and Biological Reserves (Marino Ballena, Corcovado, Isla del Caño).
Development values: We want to leave an impact on the community in innovation and development, being part of community development through the implementation of communication and information technologies.
Values in work dynamics: Our work dynamics is based on the excellence and efficiency of the service oriented to the resolution of situations and customer satisfaction.
Customer service values: Our service values are based on knowing the customer’s experience, their satisfaction, their needs, their dreams and is part of the company’s feedback to guide our services with quality and efficiency.
Mission
Work in collaboration with company personnel, clients and the community to achieve a satisfactory experience and evolution in the service of tourist activities.
Our goal is to innovate with technology the experience in adventure and tourism development, solving needs caused by the changes in life in the world.